Notice of HIPAA Privacy Practices
This notice explains how your medical information may be used and shared, and how you can access it. Please read it carefully.
Effective date: February 21, 2025
Your rights
You have the right to:
- Get a copy of your medical records (paper or electronic)
- Request corrections to your medical records
- Ask for confidential communication (for example, email instead of phone)
- Request limits on how your information is used or shared
- Get a list of who we’ve shared your information with (last six years)
- Receive a copy of this notice (electronic or mailed)
- Choose someone to act on your behalf (for example, a guardian or medical power of attorney)
- File a complaint if you believe your privacy rights were violated
Your choices
You can decide how certain information is shared. For example, you can:
- Share details with family, friends or caregivers
- Share information in a disaster relief situation
- Opt out of fundraising contacts
We will never sell your information or use it for marketing without your written permission.
How we use and share information
We may use and share your health information to:
- Treat you: coordinate care with other providers
- Run our organization: manage treatment, services and operations
- Bill for services: work with insurers or payers
We may also share information when required by law, including for:
- Public health and safety reporting (disease prevention, recalls, abuse reporting)
- Health research (under strict legal conditions)
- Organ donation requests
- Medical examiner or funeral director needs
- Workers’ compensation, law enforcement or government requests
- Court orders, subpoenas or legal proceedings
For a detailed list, see the U.S. Department of Health and Human Services HIPAA guidance.
Our responsibilities
- We must protect the privacy and security of your health information.
- We will notify you promptly of any breach that may compromise your data.
- We must follow this notice and provide you with a copy on request.
- We will only share your information as described here, unless you give written permission.
Complaints
You can contact us at Admin@healthhavenclinics.com or (832) 504-5443. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.
Changes to this notice
We may update this notice at any time. The revised version will always be available on our website with the updated effective date.